Apartment Reviews
Every day, we follow our mission to create homes that meet your needs — just ask our residents. It’s their feedback and reviews that have recognized us as the #1 Property Management Company in the nation for Overall Customer Satisfaction by the Kingsley Index for the third consecutive year. Hear what our satisfied residents are saying about their Windsor experience!
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Customer Review
Thank you for excellent service !!!!!!!!!!!!!!!!!By: Certified Resident
Source: KingsleyCustomer Review
The best place to live in every way! I wouldn’t pick any other place to live but here. The staff, the building and everything ... else is just amazing! Thank you for everything guys. Greatly appreciate you all! Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Moving into this apartment has been such an insane upgrade from my last place and I could not be more grateful.By: Certified Resident
Source: KingsleyCustomer Review
Maintenance is always very prompt and professional! Appreciate the fact that immediately following the submission, the tech ... called to follow up and update me. That customer service is always impressive. Both techs on this ticket were both very professional, and even took the time to explain what possibly was the causation of my my bathroom issue here. They also took the time to knock out two other issues that had been problematic since & even before I moved in. THANK YOU! Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
I have only just moved in and when a friend who was helping me said the door didn’t shut properly to the bathroom, I took ... the order in time following day. While it was a minor inconvenience and nothing that would have stopped me from living my best life, maintenance still came to check on all the doors that same day. I’ve never had service done so quickly before in an apartment complex and it was nice to feel like a priority even if the issue wasn’t major Read More about Customer ReviewBy: Erika S.
Source: KingsleyCustomer Review
Absolutely incredible work that is effectively done rather quickly! I am grateful to Sunset and Vine and their maintenance ... team as they always go above and beyond! Thank you! Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
I wouldn't want to live anywhere else in Hollywood than at sunset + vine!By: Certified Resident
Source: KingsleyCustomer Review
Kind, courteous, and thorough. Well prepared.By: David L.
Source: KingsleyCustomer Review
Paulino is always a joy! I’m always happy when he’s the one responding to my work order!By: Marci L.
Source: KingsleyCustomer Review
I sent in my maintenance request because my A/C vent was leaking. I put in the request and within the hour I had to maintenance ... workers at my door ready to fix it for me. They also provided me information about the A/C filtration system so I wouldn't run into any problems in the future. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Love it here!By: Angela M.
Source: KingsleyCustomer Review
Joel is the bestBy: Certified Resident
Source: KingsleyCustomer Review
The maintenance staff here at Sunset+Vine is excellent. They’re always very responsive to maintenance requests. They’re always ... very courteous and competent at getting things fixed right. My dryer wasn’t working and they were here to fix it within 10 minutes after I submitted the service request. The switch was wasn’t getting any power and they had to order a replacement. They had the replacement the next day and fixed my dryer no problem. Read More about Customer ReviewBy: Tim R.
Source: KingsleyCustomer Review
Wonderful place to live in. Very comfortable and enjoyable. Laura and staff are great. Always willing to help with anything ... needed. Thank you so so much for everything. Greatly appreciated ???? Read More about Customer ReviewBy: Sarabjit B.
Source: KingsleyCustomer Review
Great place to live. Comfortable, friendly staff and amazing facilitiesBy: Hardip B.
Source: KingsleyCustomer Review
He was AWESOME! He got the job done quickly and was very courteous, an overall amazing individual!By: Buddy B.
Source: KingsleyCustomer Review
The maintenance worker was prompt, efficient, and courteous. He explained what he was doing so that I understood and provided ... recommendations to keep the AC at the optimal conditions. Read More about Customer ReviewBy: Candace B.
Source: KingsleyCustomer Review
The maintenance team is amazing. If anything needs to be fixed, they’ll get to it in a timely manner.By: Jan N.
Source: KingsleyCustomer Review
Fast, professional, and friendly. Couldn’t have asked for a better response and resolution to my maintenance issue.By: Certified Resident
Source: KingsleyCustomer Review
The Maintenance tech was awesome and so helpful. Great guy and reassured our safety after the oven incident we had. He was ... so nice, polite, nice to our dog, communicative and very responsive to our concerns. Read More about Customer ReviewBy: MaryJo A.
Source: KingsleyCustomer Review
Sunset & Vine "checks all the boxes" and we are pleased with the community.By: Michael L.
Source: KingsleyCustomer Review
The maintenance/repair staff was AWESOME! He was quick, efficient, courteous, and an overall amazing person!By: Buddy B.
Source: KingsleyCustomer Review
It was fast and easy. I’m grateful.By: Certified Resident
Source: KingsleyCustomer Review
You guys doing a great job! Thank you for excellent communication and services!By: Certified Resident
Source: KingsleyCustomer Review
The gentleman who facilitated the repair and maintenance of the lock was AMAZING! Very efficient and quick and had the utmost ... customer service skills. Read More about Customer ReviewBy: Andres C.
Source: KingsleyCustomer Review
Lived here for 2 years now. Every maintenance request I put in is responded to very quick and handled quickly and professionally ... by the great maintenance staff here. Read More about Customer ReviewBy: Paul S.
Source: KingsleyCustomer Review
All the issues were fixed in 1 hour! Thank you so much!By: Certified Resident
Source: KingsleyCustomer Review
Left for lunch and it was fixed when I got back. Speedy service!By: Certified Resident
Source: KingsleyCustomer Review
Great community. Great access to places to eat and shop. Close to public transportation.By: Certified Resident
Source: KingsleyCustomer Review
Maintenance staff is excellentBy: Certified Resident
Source: KingsleyCustomer Review
outstanding service always!By: James B.
Source: KingsleyCustomer Review
They always show up within 2 hours when I put in the work order. The longest has been the next day. It’s a pretty quick turnaround. ... Thank you! Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
You guys are always great.By: Certified Resident
Source: KingsleyCustomer Review
D was greatBy: Certified Resident
Source: KingsleyCustomer Review
Jerome was exceptional!! He was quick, efficient, and professional. Plus, he answer a couple of other questions I had about ... this new apartment. He went above and beyond! So grateful for the services he offered! Read More about Customer ReviewBy: Pearl S.
Source: KingsleyCustomer Review
Immense appreciation always to the maintenance staff! I love the rapport we’ve built over the years.By: Certified Resident
Source: KingsleyCustomer Review
Maintenance attended to all of my needs. Before entering my apartment they knocked on my door. I then showed them where my ... problem was and it was fixed within minutes. Not only was maintenance polite, but they worked fast and diligently. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
I love being a resident here, it’s a quiet oasis within a bustling and fun area. The staff is very sweet and helpful, and ... I always feel safe. Maintenance responds quickly and efficiently. I always feel like my needs are meant when expressed. A great, fun, and safe Hollywood community to live at. Read More about Customer ReviewBy: Claire C.
Source: KingsleyCustomer Review
We love living at Sunset and Vine! The grounds are gorgeous and the amenities are fantastic. The staff are always friendly ... and helpful. Shout out to Joel and Jermaine in maintenance who always help us out when we need it and are super friendly, awesome guys. Our new puppy LOVES Jermaine and gets so excited to see him! Everyone here is great and we're happy to be part of this community! Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
I love living in sunset+vine and the maintenance staff is a major part of what makes it so great. Jermaine W on the maintenance ... team has helped me out many times - most recently, I submitted 4 work order requests at once. Jermaine was there within a couple of hours and completed all 4 requests in a matter of minutes, all while remaining polite, friendly, and courteous. Thank you, Jermaine, for all your hard work! Read More about Customer ReviewBy: Mitchel T.
Source: KingsleyCustomer Review
As a student moving to the big city from a small northern surf town Windsor made my move in super easy and super quick. Since ... being here I have had nothing but great interactions with them. Read More about Customer ReviewBy: Josiah M.
Source: KingsleyCustomer Review
Excellent service all the time. They respond to requests quickly. Always cleanBy: Certified Resident
Source: KingsleyCustomer Review
Great value all around and the convenience of the area is unmatched!By: Priscilla A.
Source: KingsleyCustomer Review
Everyone has been beyond helpful from before I even moved in. Great staff, great location, great property & management!By: Thomas B.
Source: KingsleyCustomer Review
The maintenance men are always so lovely and helpful. Fast tooBy: Certified Resident
Source: KingsleyCustomer Review
Joel is the best!By: Certified Resident
Source: KingsleyCustomer Review
Love Alexa from the Management Office and Oscar from the Security Office. They are an asset to the building at 1555 Vine ... Street and have made living at the building such an enjoyable experience. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
The Sunset + Vine community is truly a great place to be in!By: Certified Resident
Source: KingsleyCustomer Review
I love living at sunset + vine! The complex is well-kept and clean, and the staff are all terrific! Any issues I've had have ... been resolved within a matter of hours. I'm beyond satisfied and love calling sunset + vine my home. Read More about Customer ReviewBy: Mitchel T.
Source: KingsleyCustomer Review
Thank you maintenance team for your continued friendliness and efficiency. I appreciate you all!By: Melanie R.
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